Shuibei International Jewelry Trading Center, Luohu District, Shenzhen, Guangdong, China

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We label all our packages as low value “Gifts” to avoid incurring import taxes.When necessary, the jewelry and its corresponding box will be sent separately to ensure that it is delivered to your hands faster and safer!We have experience to choice the best worldwide shipping method for you. Your merchandise will be checked and packed properly before shipping.Once your package was shipped we will notify to you the Tracking Number.

  • EMS Express : 7-14 Working Days Arrival
  • DHL / UPS / FedEx: 3-6 Working Days Arrival
  • UK Forwarding: 4-8 Working Days Arrival
Which payment methods are accepted in the Online Shop?

We only support bank transfer, and western union. Paypal is not offered to first-time customers and even rarely to repeat customers because of the high scam rate and trigger happy buyer disputes. If you want to buy the best quality custom jewelry at the best price, you can choose the western union payment method.

If you need other remittance methods, please contact us directly via EMAIL or WHATSAPP.

  • Bank Card
  • Western Union
How long will delivery take?
  • EMS Express : 7-14 Working Days Arrival
  • DHL / UPS / FedEx: 3-6 Working Days Arrival
  • UK Forwarding: 4-8 Working Days Arrival
How secure is shopping in the Online Shop? Is my data protected?

Please rest assured that we will keep the customer’s information confidential and never let you have any troubles. It’s like treating ourselves and our family.

What can we do for you?

we offer the same styles of jewelry but at a cost of 5% to 12% of original cost of luxury styles. We are a jewelry factory with rich experience in making luxury jewelry that made with solid 18k gold and GIA certified diamonds. Top workmanship and genuine diamonds are guaranteed.

How convenient is it to find our custom-made jewellery?

1. Just send us the jewelry style you like, whether it’s Cartier LOVE bracelet, Panthere de Cartier ring, Van Cleef & Arpels Alhambra necklace, Bulgari Serpenti bracelet, or even your own design. And let us know the size you want.
2. Pay 50% or less as a deposit, or pay in full. The balance needs to be cleared before shipment.
3. Wait about 7-15 days for production time (depending on jewelry size). For some complex styles, it takes longer.
4. We photograph the finished accessories for your confirmation, and get the balance.
5. The jewelry is shipped to you. Once available, a tracking number will be provided. Please note that the goods will be handled by the freight forwarder and shipped from Hong Kong. It will take us about 2 days to get the tracking number. In total, it may take about 3-5 days for you to receive the jewelry.

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