1. Who are we?
We are a designer jewelry manufacturer, specializing in custom luxury jewelry, using real 18k gold and diamonds, Cartier, Piaget, Chopard, Bulgari, Van Cleef & Arpels and other diamond jewelry custom. We have a professional jewelry design team, providing 1:1 Original jewelry custom, here you can have luxury jewelry made of pure 18k gold and GIA certified diamonds as long as you spend 5 to 20 percent of the price of counter jewelry.
2. What is the minimum order quantity? How to quickly understand the product price?
The minimum order quantity is 1 piece, and all products are 3D molded and printed by professionals and completed by experienced jewelry designers. Please get in touch with us through WHATSAPP, EMAIL, professional customer service representatives will patiently answer your questions about customized prices and product parameters.
3. How to pay for my order? Transportation methods and other issues.
We accept bank transfer, Western Union or Money gram. After confirming the order, you only need to pay a 50% deposit, and the remaining 50% of the order amount will be paid before shipment (we will make videos and photos of the product to confirm with you before shipment). For larger orders, payment terms can be negotiated.
Shipping method (we mark all packages as low-value “gifts” to avoid import taxes. You can also ship in the way you specify. If necessary, the jewelry and its corresponding box will be sent separately to ensure faster and safer delivery In your hands! We have the experience to choose the best global shipping method that suits you. Your goods will be inspected and properly packaged before shipment. Once your package is shipped, we will notify you of the tracking number.)
EMS Express: Arrive within 7-14 working days
DHL / UPS / FedEx: 3-6 working days to arrive
UK transshipment: delivery within 4-8 working days
Fourth, product production time and custom-made methods
Wait about 7-15 days for production time. The production time for complex patterns will increase by 2-3 days. Just send us the style you like, whether it is Cartier LOVE bracelet, Panthere de Cartier, Van Cleef & Arpels Alhambra bracelet necklace, Bulgari Serpenti bracelet, or your own design products, we can professionally customize them.
5. How to know that your material is real 18k gold, real natural diamonds and natural gems?
We solemnly promise to use only 18k gold, the highest gems and diamonds, to ensure the same quality and appearance as the counters. Support third-party detection and test code tracking on the third-party official website. Promise to pay ten for one holiday.
6. Individual buyers and jewelry resellers
As a professional jewelry manufacturer, both individual buyers and jewelry resellers are our customers. Individual buyers can purchase the products at the factory price. Of course, the jewelry reseller will have a lower price. If you are a reseller Please contact us.
Seven, return and exchange, refund issues and want to know more product information.
From the day you receive the goods, return the goods within 14 calendar days (only those purchased from us),
After we receive the return package, we will process your return, exchange and refund on the same day, and your money will be returned to your original payment method within seven days. Because there are too many customized styles to upload to the website, if you want to know more pictures and videos of the real 18k gold and diamond jewelry custom, please contact us through WHATSAPP or EMAIL.
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